FAQ - Frequently asked questions

General

What are the opening hours of the Umadum?

You can find our opening hours here

Can I celebrate my birthday at Umadum?

Of course, you are welcome to book an exclusive gondola or the VIP gondola with a drinks or food package. Click here for the tickets.

Can photographers/editors book photo shoots at Umadum?

With pleasure! Inquiries to [email protected]

Questions about your trip

How long does a trip on the Umadum take?

Standard: Approx. 30 minutes 2 rotations of approx. 15 minutes each.

How many people fit in a gondola?

Standard gondola for up to 16 people

Exclusive gondola for up to 8 people

Themed gondola & VIP gondola for up to 6 people

Can I just come by and ride the Umadum?

Yes, standard trips without reservation are possible at any time.

Do I still need to reserve a time for my trip?

No, you don't need that. Just drop by during our opening hours on the day your ticket is valid.

Are wheelchairs permitted?

Yes, wheelchairs with a maximum width of 70 cm can travel at any time. Unfortunately, electronic wheelchairs are not permitted for safety reasons.

Are dogs allowed in the Umadum?

For safety reasons, dogs are unfortunately not allowed on the bus.

Are the gondolas heated / air-conditioned?

Yes

Questions about tickets & prices & vouchers

How much does a ride in the Umadum cost?

Here you can see our ticket prices

Are there discounts for pupils / students / trainees / pensioners (over 65) / disabled people?

Here you can see our ticket prices

Are there discounts for residents of the Werksviertel-Mitte / Munich residents / tourists?

Here you can see our ticket prices

Can group tickets be purchased?

We only offer group tickets for groups of 100 people or more. Please register here at [email protected]

Can tickets be purchased / pre-ordered online?

Yes, you can purchase tickets under Trips.

Can vouchers be purchased?

Yes, product vouchers can be purchased in our online store or at the checkout.

Can vouchers also be purchased?

No, only product-related vouchers can be purchased.

How long is a voucher valid for?

Our vouchers are valid for 1 year.

Why umadum?

Why was the name of the Ferris wheel changed?

We wanted to give the Ferris wheel a name that conveys emotions and a sense of life. We deliberately opted for a Bavarian name.

Who came up with the name Umadum?

There was a naming competition between MAURER SE, the Werksviertel and hi-sky Consulting GmbH. An employee of MAURER SE submitted the proposal.

What does the new name mean?

According to Duden Bavarian for all around

How did Umadum's new branding / logo come about?

URKERN GmbH submitted several creative proposals and the shareholders agreed on the proposal in a joint process.

Why is the Umadum staying in the Werksviertel-Mitte for longer after all?

The duration of the Munich Ferris wheel depends on the start of construction work on the Konzerthaus. This has been postponed indefinitely.

How long will the Umadum stay in Munich?

At its current location until construction of the concert hall begins, or longer if a new location is found.